Privacy Policy

Edfinity is deeply committed to protecting the privacy of user records and any personal information provided in connection with all aspects of the authoring, assessment, online academic challenges and accompany preparatory courses, and content distribution & delivery service (the “Service”) made available at Edfinity.com (the “Site”).

Summary

  • Edfinity is committed to protecting the privacy of its users. Edfinity will not violate the privacy rights of students as established by the federal Family Educational Rights and Privacy Act (FERPA).

  • All student personal information is stored using industry-standard security techniques to minimize the chance that unauthorized individuals would have access to the data. Login information (username, institution name, and password) is encrypted before being sent over the Internet.

  • Edfinity uses Internet "cookies" to identify users while they are logged into the Service. Once a user logs out of the Service, the cookie is deleted. The Service will not be functional unless you accept use of Internet cookies.

  • Edfinity gathers and analyzes information about our users as a group in order to continue to improve the Service. This information never identifies a specific user.

  • Edfinity will not give, sell, rent, loan, or otherwise disclose your personal information, except when we have your permission, are required to by law, or have a reasonable need to protect the rights, property, or personal safety of Edfinity, its users, or the public, as further explained below.

Full-text Version

Edfinity makes the Service available to educators and/or students and/or their parents for online academic challenges, preparatory courses, homework, quizzes, and tests through paid subscription for specified courses and time durations. The purpose of the Service is to provide educators with a secure environment to assess student performance and, at their discretion, assign grades, enroll students in academic challenges, and for students to participate in academic challenges and develop their problem solving and critical reasoning skills.

Information Collected

Students provide their username, institution name, and password when logging on to the Service to access and download problem sets, and (in some cases) complete problem sets in Edfinity. The login information is required to determine which assignment should be delivered and who should receive credit for the submission. All login information is sent from your computer to Edfinity’s server as encrypted data.

Student usernames are typically provided to Edfinity by an authorized educator. Users should change their passwords before starting to use the Service to prevent unauthorized access to their respective accounts and problem sets. In some cases, students may create their own username and password.

An educator using the Service may create or import a class roster that includes the student's full name, username, initial password, student number (optional), and e-mail address (optional). The educator may use this information to identify and communicate with students about their problem sets. Students may also add their e-mail address to their account through the Service.

Student records in the Service are intended for use by the student and the student's course educator in compliance with existing laws regarding privacy of grades. Educators have access to student submissions and the associated time and IP address. All student personal information is stored on servers at a location designed specifically to prevent unauthorized individuals from accessing the server or its data. Educators who wish to use the Service provide Edfinity with their full name, email address, institution address, and other information regarding their institution and the courses they teach.

Edfinity uses "cookies" to identify users when they are logged into the Service. A cookie is a data file that a web site writes and sends to your computer when you visit the site. The Service will not be functional unless you accept use of Internet cookies. Our cookie file contains an encrypted version of your username and school. This information is used to identify who you are when you make a request to the Service. If you allow your browser to accept Edfinity cookies, a cookie is set and trusted when you return to the Service after visiting an external site. After you log out of the Service, the cookie is deleted. We are not responsible for the use of cookies by other Web sites that may be accessed through us. Edfinity gathers information about its users collectively and automatically logs IP addresses, session sources, and other data that track access to the Site. We analyze these logs to better understand aggregate behavior and to monitor Service performance. The logs are analyzed to ascertain the overall aggregate trends they reveal about our users, but not as a means of tracking the behavior of individual users outside our site. This information is used for the purposes of maintaining and improving the Service, and expanding its capabilities.

Use and Disclosure of Collected Information

We do not use or share your personal information with others except as indicated in this Privacy Policy.

Edfinity will use your personal information to provide the Service to you, alert you of new Service features and enhancements, respond to your support issues, and/or notify you of upgrade opportunities, promotions, and special offers. You agree that we may communicate with you via email and similar technologies for any purpose relating to the Site or the Service.

The use of student information in the Service beyond the purposes of providing assessment falls under the discretion of the educator. Edfinity recommends prior disclosure by the educator to their students of any other intended uses, such as research.

Edfinity administrative responsibilities include "access to" but not "publication of" student records in individually identifiable ways. Edfinity accesses student information for backup, internal maintenance, improvement of the Service, and technical support for educators. If Edfinity accesses student information, it is to troubleshoot the Service or to respond to an educator's question. We take the utmost efforts to not divulge student information to unauthorized individuals. We strive to ascertain whether authorized persons are able to access the information correctly and to inform educators how to access it.

Edfinity may use aggregate information to determine the demographics of our users and to distribute statistics and general marketplace information about Edfinity. These demographics will always represent aggregate information and will not identify a specific user.

Edfinity may also disclose personal information:

  • when we have your permission to do so; or

  • to companies who work for Edfinity to provide one or more parts of the Service or that provide related administrative functions (such as support services, web analytics, and fraud detection). These third parties may have access to your personal information; if they do, this access is only so that they may perform these tasks on our behalf and they are obligated not to disclose or use it for any other purpose; or

  • when we believe in good faith that disclosure is reasonably necessary to (1) comply with a legal process or law, or to respond to a government request for information, (2) enforce the terms of use or other agreements, (3) respond to claims that any content on the Site or Service violates the rights of third parties, or that otherwise arise from your use of the Service, or (4) protect the rights, property, or personal safety of Edfinity, its users, or the public.

Children under the age of 13

"Child" refers to any person under the age of 13. We may collect from children:

(a) An email address that may be used by us to communicate directly with the child. This email address is never made available to any other user of the site, nor to any third party.

(b) A username used to uniquely identify each child. This username may be disclosed on our website, for example in our message boards, online classroom, or any other part of the site on which the child may participate. Other members of the website may use the child's username to directly contact the child (for example, by private message or in online classroom discussions).

(c) We may ask the child to provide his or her real name. The child's name will only be used for internal purposes, or will be disclosed only to third parties to whom the child has given specific authorization, for example a teacher at the child's school who has requested access from the child to view the child's online school reports. Such third parties must request permission from us before they request this information from the child, and we make a reasonable effort to determine if the third party's request is legitimate before granting such permission. The child's real name will never be made publicly available on our website by us.

(d) Other non-identifying data may be collected in the course of a child's participation on the website; for example, online homework submissions, live classroom discussions, etc. These data may be combined or associated with the child's username, and may be publicly available on the site.

(e) Children using our site may have the opportunity to post personal information about themselves (for example, in a message board post or on a blog or in our online classroom). Such information may be publicly displayed on the website alongside the child's username. Although we strongly discourage such divulgence of personal information, we cannot prevent it.

1. Parental rights and responsibilities

We do not collect personal information from a child, except as noted below, until we have received verifiable parental consent in accordance with COPPA. The exceptions are:

  • An email address is collected from a child at the time of registration, solely to contact the child's parent in order to obtain the necessary parental consent; and

  • A username is selected by the child; however, this username cannot be used to contact the child, nor be used for the purposes listed in sections (c) and (d) of item #1 above, unless and until we receive verifiable parental consent.

  • At any time, a parent can review or ask us to delete a child's personal information, or can refuse to permit its further collection or use, by contacting us by any of the means listed below.

Opt-Out

We provide you the opportunity to opt-out of receiving certain communications from us, by emailing us at support@edfinity.com. In addition, all marketing e-mails from Edfinity will provide you with the opportunity to unsubscribe from future marketing mailings. Even if you opt out of such mailings, however, we reserve the right to send you e-mail and other communications to disclose maintenance and other service-related issues.

Access to Account

If you are a registered user of the Service, you can change your account information through the account profile component of the service. You may need to supply certain information so that we can try to verify that you have authority to modify this information.

Third-Party Sites

The Site may contain links to other Internet sites. We have no responsibility for the privacy practices of other web sites, including the web sites of our advertisers or business partners.

The fact that we may link to a website or present an advertisement is not an endorsement, authorization or representation of our affiliation with that third party, nor is it an endorsement of their privacy or information security policies or practices. We do not exercise control over third party websites. These other websites may place their own cookies or other files on your computer, collect data, or solicit personal information from you. Other websites follow different rules regarding the use or disclosure of the personal information you submit to them. We encourage you to read the privacy policies or statements of the other websites you visit.

Legal Requirements

We intend to protect your privacy to the fullest extent possible as described in this policy while also fulfilling our responsibility to uphold all applicable laws and regulations. Due to potential legal requirements and other possible circumstances, we cannot ensure that all of your private communications and other personally identifiable information will never be disclosed or accessed in ways not otherwise described in this policy. We may be compelled under law to disclose information to government or third parties under certain circumstances or third parties may unlawfully intercept or access transmissions or private communications. Further, we can, and you hereby authorize us to, disclose any information to law enforcement or other government officials that we, in our sole discretion, believe necessary or appropriate in compliance with the law and/or government requests.

United States

The Service is hosted in the United States. If you are accessing the Site or Service from outside the United States, please be advised that through your continued use of the Site or Service, which is governed by U.S. law and this Privacy Policy, you are transferring your personal information to the United States and you consent to that transfer.

Security Measures

We have implemented reasonable and industry standard security measures on the Site to help protect against the loss, misuse, and alteration of the personal information under our control. Additionally, Edfinity takes reasonable steps to ensure that our third party business partners, including our hosting partners, provide sufficient protection for personal information.

You acknowledge that no method of transmission over the Internet, or method of electronic storage, is 100% secure, and that we cannot guarantee absolute security. If you have any questions about security on our Site and Service, you may contact us. We will promptly make any legally required disclosures of any breach of the security, confidentiality, or integrity of your unencrypted electronically stored "personal data" (as defined in applicable state laws on security breach notification) to you via email or conspicuous posting on the Site.

FERPA

In no event will Edfinity violate the federal privacy rights of students as established by the Family Educational Rights and Privacy Act (FERPA) at 20 U.S.C. 1232g and 34 C.F.R. part 99.

Changes

Edfinity posts any changes to this privacy statement on the Site. Your continued use of the Site and Service constitutes your agreement to this Privacy Policy and any future revisions.

If you have any questions regarding this privacy statement, please email or write to:

Looking Glass Ventures, LLC
PO Box 60369
Palo Alto, CA 94306